Accessibility
TraxNYC is committed to ensuring that our website is accessible to everyone, including people with disabilities. We are continually working to improve the experience for all of our customers and to meet or exceed applicable accessibility standards.
Our goal
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, and cognitive needs.
What we are doing
We regularly review our website and are actively working to make it more accessible. Recent and ongoing improvements include:
- Full keyboard navigation for menus, filters, product galleries, and pop-up dialogs
- Clear, descriptive labels for buttons, links, and form fields so screen readers can announce them
- Improved color contrast for text and interactive elements
- Support for the “reduced motion” setting to limit animation
- Consistent page structure with headings, landmarks, and a “skip to main content” link
Ongoing effort
Accessibility is an ongoing effort. While we strive to adhere to WCAG 2.1 Level AA, some areas of the site may not yet be fully optimized. We are actively working to identify and resolve any remaining issues.
Need help, or found a problem?
If you have difficulty using any part of this website, or if you have feedback on how we can improve, we want to hear from you and we will do our best to help:
- Call or text us at 212-690-TRAX (212-690-8729)
- Reach us through our contact page
Please include the web address (URL) of the page and a short description of the problem so we can assist you as quickly as possible.