Is this the best price? Can you do better?
The price on this page is the price of the piece. Have a number in mind? Tap Make an offer and send it; the desk answers with what it can do. Paying by bank wire takes 3% off.
How big is it?
Do you have it in white gold or 18K? Can you make it custom?
Anything else (another karat, a different stone, an engraving, another size) is a custom order:
Ask in the chat on this page, or call or text
212-872-9692 (a person answers from 10 AM ET), with the item number and what you want; a jeweler says yes or no and quotes it. Custom and personalized work is final sale. White gold is real gold in a white alloy.
Does it come with the chain?
No, the pendant is sold alone: "Chain sold separately" shows under the price, and "Put it on a chain" below shows chains that go with it. For a chain picked for you:
Ask in the chat on this page, or call or text
212-872-9692 (a person answers from 10 AM ET).
How much does it weigh? Does that include the chain?
4.3 grams, the pendant alone; the final weight may vary slightly. The store's appraisal states the gram weight.
Are the stones lab-grown or natural? Are they treated?
Natural diamonds: 0.27 ct, H color, SI clarity, as the store's record lists them. The store's appraisal lists the carat weight, grade and color. Treatments such as heat or color are not on the record; for those and anything not shown here:
Ask in the chat on this page, or call or text
212-872-9692 (a person answers from 10 AM ET).
Does the bail fit my chain?
Do you do layaway? Can I pay over time?
Layaway ended on January 1, 2026. To pay over time, choose Affirm at checkout: Affirm decides who qualifies and sets the terms. You can also pay with Shop Pay, Apple Pay, Google Pay, PayPal or a card, by bank wire (3% off), or in crypto through a jeweler:
Ask in the chat on this page, or call or text
212-872-9692 (a person answers from 10 AM ET).
What metal is it?
Solid 10K Gold: 10 karat is 41.7% pure gold, alloyed with harder metals for strength. Nothing is plated, so nothing wears off.
Does it come with an appraisal or a certificate?
Every gold order ships with the store's appraisal: carat and gram weights, diamond grade and color, market value and the corporate seal. International orders get a digital appraisal.
How fast does it ship, and can I return it?
Every order ships from 47th Street, tracked and covered until delivered. In the case at 47th Street: usually ships in 2 to 5 business days.
Returns: 14 calendar days from confirmed delivery, new and unworn, in the original packaging, on a label TraxNYC issues; an approved return carries a 5% restocking fee and $50 return shipping in the continental US ($100 international), and the original shipping is not refunded.
Shipping policy ·
Refund policy
Have another question? Ask in the chat on this page, or call or text 212-872-9692 (a person answers from 10 AM ET).